Oversee assigned territory field activities and personnel.

The essential functions of the position include, but are not limited to the following:

• Manage all assigned projects / service accounts, as well as possibly selected projects in other locations.
• Supervise field mechanics, crews, foremen (working and non-working) for all assigned projects.
• As requested, plan and coordinate all installation activity with internal departments and customers. Establish pre-mobilization requirements with customer and ensure that those requirements are achieved prior to dedicating installation crews. Ensure customer satisfaction.
• Assist in sales growth for the assigned territory as requested.
• Directly plan and coordinate material deliveries with logistics section and other field installation personnel.
• Ensure strict adherence to OSHA requirements and safety program as detailed by the company Safety Officer.
• Document weekly safety audits and ensure daily safety meetings are being held and documented by each Local ­­­­ Mechanic on mobilized jobs.
• Support warehouse activities, both MEUS/EED office/warehouse as well as coordination with outside warehouse locations as required.
• Provide field manpower planning and manage human resources including adding and reducing manpower as required by workload.
• Ensure that all construction and modernization projects achieve or beat planned installation hours goals and meet customers’ expectations.
• Manage service field activities to meet business plan objectives and meet or exceed customers’ expectations.
• Scrutinize completed projects for cost and hours performance, identify the lessons learned or overlooked, then incorporate the new knowledge into day-to-day operations, and future projects of similar stature.
• Prepare and maintain construction installation, repair, modernization, and service schedules.
• As needed, work closely with project management team to help ensure customer and company needs are being met.
• Make recommendations on updates to installation manual and guidelines as directed.
• Offer recommendations to Quality Assurance and Safety Department on modifications that would allow for improvement of installation & service efficiency and consistency.
• Support and implement installation efficiency method improvements and training plan and provide training for field installers.
• Ensure MEUS/EED quality standards are met in each installation / service account.
• Ensure adjuster’s checklist completion for each unit installed for those assigned projects.
• Provide reports as directed by management, to update field efficiency improvement progress and objectives.
• Initiate, prepare and follow-up on trouble reports as outlined in the Trouble Reporting Process.
• Cooperate with service sales and branch management staff on open order sales and initiate opportunities where possible.
• Maintain and enforce current IIPP and other relevant safety programs.
• Scrutinize time tickets and ensure 100% accuracy of each entry by installation/service field staff.
• Follow Purchase Order procedures to include timely submittal of packing lists and/or receipts.
• Demonstrate basic office skills such as familiarity with Microsoft Outlook, PowerPoint, Excel, Word, and Project.
• Communicate effectively internally and externally in a clear, accurate, and concise fashion in written format or verbal means.
• Engage in Corporate Social Responsibility activities where possible.
• Perform other duties as assigned.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree beneficial.
• Proven successful track record of managing field installation activities, or equivalent experience in training and supporting installation activities.
• Training in basic Microsoft Office skills to include Outlook, Word, PowerPoint, Excel, and Project.