Elevator Service / Modernization Branch Manager

Location: West Florida (Tampa / St. Petersburg / Central Florida Region)

Overview

We are a growing, non-union elevator company seeking a hands-on Branch Manager to lead our West Florida operations, including service, repair, and modernization. This is a working manager role for someone who has come up through the field as a mechanic and can lead people, manage operations, and step into the field when needed. Our West Florida territory covers a large portion of the state, including the Tampa Bay area, Orlando, Lakeland, Sarasota, Brooksville, Tarpon Springs, St. Petersburg, and surrounding areas, with additional opportunities in South Florida.

We are a small but well-respected company with strong customer relationships and significant growth opportunities. We are looking for someone who can help take this branch to the next level.

Responsibilities:

Branch Leadership Operations

● Manage and oversee both the service and modernization departments.

● Lead field technicians and support the sales team.

● Coordinate manpower, scheduling, and job priorities.

● Communicate daily with ownership on branch activity, needs, and performance.

● Help improve efficiency, urgency, and overall branch performance.

● Work closely with customers and maintain strong relationships.

Field Technical Support

● Provide hands-on technical support and troubleshooting when needed.

● Assist technicians in the field on difficult service issues or modernization jobs.

● Help “put out fires” and solve technical and customer problems.

● Step into service, repair, or modernization work when manpower is tight.

Modernization and Service Management

● Oversee modernization projects from planning through completion.

● Support service operations, including troubleshooting and route support.

● Ensure quality, productivity, and customer satisfaction across all work Team Leadership.

● Lead by example as a working manager.

● Help develop technicians and improve team performance.

● Work as a team player and help wherever needed (service, mod, or field support).

Requirements:

● Certified Elevator Technician (CET) license preferred

● Background as an elevator mechanic with strong troubleshooting skills

● Experience in both service and modernization

● Leadership or supervisory experience preferred

● Ability to manage people, projects, and customers

● Willingness to be hands-on and work in the field when needed

● Strong communication and organizational skills

● Self-motivated and able to operate with a high level of responsibility

Ideal Candidate:

● Has worked as a mechanic and understands the field

● Can manage both service and modernization

● Can lead people but is not afraid to put their boots on and go to the job site

● Is a problem solver and strong troubleshooter

● Wants to help grow a branch and build something

About Us

We are a small, non-union, versatile elevator company known for good customer relationships and quality service. We work with property managers and building owners across Central and West Florida and see significant opportunity for growth in our service and modernization business.