Role: Associate Tech Director

Location: Canada

Hybrid/On-site/Remote: Remote with Travel (Must be located in and authorized to work in Canada on PST hours)

Salary: $115-130k CAD

Clutch Creative is a rapidly growing staffing agency. We support our clients by identifying unreachable talent that helps their businesses grow.

Our candidates work with us because they know we have the best opportunities available to them and will help them navigate their next career move.

We care, we're honest, and we hustle—that's what makes us Clutch.

Clutch is looking for an experienced Associate Tech Director for a client of ours.

Responsibilities:

• Strategic & Technical Leadership: Define and execute advanced technology and platform strategies aligned with client and agency business objectives.
• Technology Evaluation: Evaluate, recommend, and oversee the integration and optimization of technology platforms, including emerging solutions like GenAI, to enhance service delivery.
• Team & Workflow Management: Lead, coordinate, and ensure productivity across diverse onshore and offshore development teams, establishing best practices for development, code quality, and deployment methodologies.
• Client Relationship Management: Act as the primary technical point of contact, providing technical expertise, translating complex concepts clearly to clients, and presenting innovative solutions in pitches and meetings.
• Regulatory Compliance & Quality: Oversee all technical phases (architecture, development, testing, deployment) and ensure strict compliance with PAAB, FDA, and HIPAA regulations, as well as ADA accessibility standards.
• Cross-Functional Partnership: Collaborate with Account, Project Management, Creative, and Strategy teams to deliver fully integrated solutions, ensuring the Technology team is involved early in project scoping and kickoffs.
• Project Governance: Contribute to project planning, budgeting, resource allocation, and manage multiple complex projects simultaneously using Agile/Scrum methodologies.

Qualifications:

• Education & Experience: Minimum of 6 years in technical roles, including 3+ years in a leadership position within the pharma advertising sector or a related regulated field.
• Pharma Ecosystem Expertise (Mandatory): Extensive, hands-on experience with Veeva CRM and Veeva Vault (including PromoMats), and a thorough knowledge of PAAB (Pharmaceutical Advertising Advisory Board) guidelines.
• CMS & Marketing Automation: Proficiency in Adobe Experience Manager (AEM) for website and content management, and experience with marketing automation tools like Marketo (or Eloqua/HubSpot). WordPress knowledge is a plus.
• Web & Infrastructure: Strong technical foundation in modern web technologies, including the LAMP stack, modern JavaScript frameworks (e.g., React, Angular, or Vue.js), cloud services (AWS, Azure), and DevOps practices (CI/CD pipelines).
• GenAI Proficiency: Working knowledge of LLMs and the Model Context Protocol (MCP), with demonstrated ability to evaluate and operationalize AI solutions to boost productivity and delivery.
• Client-Facing & Leadership: Proven client-facing experience, exceptional communication skills to articulate technical vision, and a demonstrated ability to foster an inclusive, high-performing team culture.

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