Role: Senior Account Manager / Account Supervisor 

Location: Philadelphia, PA region (Hybrid – 2 days onsite)

Relocation support available

Clutch Creative is a rapidly growing staffing agency. Our clients work with us because they know we have the best opportunities available to them and will help them navigate their next career move. We care, we're honest, and we hustle—that's what makes us Clutch.

Clutch is looking for an experienced Senior Account Manager / Account Supervisor for a client of ours—a well-established advertising and marketing agency in the Philadelphia area. We are seeking a seasoned client-service leader who possesses deep, direct industry expertise partnering with marketing teams at senior living facilities and senior care communities.

Responsibilities:

• Client Partnership & Strategy: Serve as the primary, trusted strategic partner for senior living clients, collaborating directly with in-house facility marketing teams to understand their occupancy goals, community profiles, and lead-generation objectives.
• Campaign Orchestration: Direct the execution of multi-channel marketing campaigns tailored to the senior living and elder-care sector, spanning digital advertising, print collateral, local community outreach, content marketing, and direct mail.
• Cross-Functional Leadership: Lead internal creative, media, and production teams to ensure all deliverables are executed on time, on brand, and aligned with client KPIs.
• Account Growth & Stewardship: Proactively identify new opportunities to expand agency value within accounts, manage scope changes, and guide client expectations with confidence and professionalism.
• Financial & Operational Oversight: Oversee project budgets, track billable hours, and ensure account profitability in close partnership with project management.

Qualifications:

• 4+ years of account management experience within a creative, advertising, or marketing agency environment.
• Mandatory Requirement: Must have direct, hands-on experience working with marketing teams at senior living facilities, retirement communities, or senior care networks.
• Strong understanding of the senior living buyer journey, adult child decision-makers, and industry-specific marketing challenges.
• Exceptional communication, presentation, and relationship-building skills, with a polished demeanor when leading client meetings.
• Highly organized, proactive, and capable of managing multiple high-priority accounts simultaneously.
• Must be willing to work on a hybrid schedule (2 days onsite in the Philadelphia area). Relocation assistance of up to $5,000 is available for qualified candidates.

Please read: Contact from Clutch employees will always come from the domain @clutchnow.com ONLY and we will always provide a phone number where you can contact us. Clutch will NEVER present a job offer without a verbal or video interview and we will never ask you to transfer or pay money to get hired. If you are skeptical about any email or job offer, please reach out to us directly.

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