Role: VP, Group Account Director - Pharma Agency

Location: Must be located in NY, NJ, PA area

Hybrid/On-site/Remote: Remote w/occasional on-site as needed

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Clutch is looking for an experienced VP, Group Account Director for a client of ours, a leading agency specializing in healthcare communications.

Responsibilities:

Executive Strategy & Vision Setting

• Establish the strategic roadmap for a defined group of client businesses, translating long-range planning into integrated solutions across all channels.
• Act as an executive advisor to client VP and C-suite leaders, offering sophisticated counsel on brand architecture, business dynamics, and portfolio management.
• Direct the creation and development of overarching brand positioning, narrative frameworks, and cross-channel program architecture.
• Spearhead the identification of major growth opportunities for the agency, defining competitive strategy and leading high-stakes pitch development.

Senior Client Relationship Management

• Serve as the principal executive liaison, cultivating and maintaining deeply trusted partnerships with senior-level client contacts.
• Proactively forecast client business needs, help define their critical priorities, and manage complex internal and external stakeholders to achieve consensus.
• Apply seasoned judgment to resolve elevated operational or strategic conflicts with efficiency and poise.
• Ensure a unified, cohesive delivery experience spanning creative, medical, planning, and tactical execution teams.

Commercial Leadership & Financial Health

• Be accountable for the financial performance of a book of business exceeding $8 million, ensuring robust revenue generation, strong profit margins, and disciplined forecasting accuracy.
• Define fiscal targets across managed accounts and collaborate closely with finance partners to enforce rigorous financial management.
• Identify opportunities for account expansion (organic growth) and oversee the strategic pursuit of newly identified revenue streams.
• Develop optimal client fee structures, resource allocation models, and internal operational blueprints to maximize profitability.

Organizational Influence & Excellence

• Engage with fellow senior leadership across all agency departments to harmonize service delivery, optimize operating frameworks, and foster capability development.
• Influence key decisions related to resource deployment, cross-departmental operations, and agency-wide planning efforts.
• Drive initiatives to streamline workflows, eliminate friction points, and enable scalable service delivery across multiple brands.
• Provide executive-level guidance and directional oversight to senior account management leads.

Qualifications:

• 12 to 15 or more years of professional experience in advertising, marketing, or specialized healthcare communications.
• Extensive history of managing large, highly intricate portfolios within the pharmaceutical or healthcare sectors.
• Superior skills in strategy, commercial negotiation, and executive communication.
• A documented history of successfully influencing senior external stakeholders and operating effectively at the executive business level.
• Demonstrable expertise in the fiscal management of multimillion-dollar client relationships.
• Proven capacity to distill complex challenges into clear, actionable direction for both clients and internal teams.

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