Role: Account Director/Sr. Account Director

Location: NY/PA/NJ

Hybrid/On-site/Remote: Remote with some on-site requirements (Must be located in NY, PA, or NJ)

Salary: DOE

Clutch Creative is a rapidly growing staffing agency. We support our clients by identifying unreachable talent that helps their businesses grow.

Our candidates work with us because they know we have the best opportunities available to them and will help them navigate their next career move.

We care, we're honest, and we hustle—that's what makes us Clutch.

Clutch is looking for an experienced Sr. Account Director for a client of ours, a successful and growing healthcare marketing agency. This is a direct-hire role for a seasoned account leader ready to manage significant client relationships and drive strategic growth.

Responsibilities:

• Serve as the primary point of contact for Director/Sr. Director-level clients, leading account portfolios of $2M+ with the ability to scale to $5M--$10M+.
• Operate as both a strategic partner and operational owner, managing all Scopes of Work (SOWs), budgets, resourcing, and financial risk mitigation.
• Lead day-to-day brand planning, ensuring seamless integration of market insights, brand strategy, and creative execution across workstreams.
• Guide cross-functional teams to deliver high-quality, brand-aligned work that meets strategic standards and client objectives.
• Become the subject-matter expert in client regulatory processes, ensuring strategic and clean submissions through the MLR review process.
• Identify and secure organic growth opportunities within existing accounts, and actively support agency new business pitches and proposals.
• Model strong leadership, mentorship, and accountability, while codifying best practices for client service and account operations.

Qualifications:

• 10+ years in account management roles, with 4+ years specifically in pharmaceutical/biotech/diagnostic clients (oncology or immunology experience a plus).
• Pharma Agency experience is required.
• Must have high science/HCP experience.
• Experience in Neurology and/or Oncology is a plus.
• Proven experience managing large accounts or portfolios with budgets exceeding $5M.
• Demonstrated expertise in healthcare/pharma marketing fundamentals (positioning, messaging, campaign development).
• Track record of growing client relationships, identifying new business opportunities, and supporting agency pitches.
• High emotional intelligence, strong presentation skills, and comfort influencing stakeholders at all levels.
• Deep familiarity with FDA guidance and the promotional review (MLR) process in highly scientific categories.
• Bachelor's degree required.
• Self-motivated, solutions-oriented, and a detail-focused leader who embodies ownership without ego.

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