Our Mission: LA Tech connects the Los Angeles tech community with exceptional, diverse talent, opening doors to careers for the next generation of leaders. These opportunities—including internships, full-time roles, and apprenticeships—are provided by our partner employers and focus on four key pathways: Business, Marketing, Creative/Design, and Technical.
Stems LLC + Neighbors & Friends Brands
Web Design Intern
About Us
Stems LLC is a Black woman-owned, community-centered hospitality company bringing people together through food, storytelling, and meaningful experiences. Our family of brands includes Stems Catering & Experiences, Neighbors & Friends Café, and Neighbors & Friends: The Kitchen. Stems has created catering experiences, grazing installations, corporate events, and large-scale brand activations for clients and organizations including Neutrogena, the NFL, the NBA, Disney, Paramount, Netflix, Coca-Cola, Trader Joe’s, Caltech, and more.
Neighbors & Friends Café is a neighborhood café and market where neighbors become friends. Neighbors & Friends: The Kitchen is a full-service neighborhood restaurant and gathering space where friends become family.
Across every brand, we believe hospitality is about more than serving food. It is about making people feel seen, creating opportunities for connection, highlighting local makers, and building reciprocal community. Whether we are serving a neighborhood guest or producing an experience for a globally recognized brand, we bring the same level of care, creativity, and attention to detail.
Our culture is creative, collaborative, fast-moving, and community-first. We value initiative, clear communication, resourcefulness, follow-through, and people who are willing to help where they are needed. We are building growing brands, so team members must be comfortable adapting, learning, contributing ideas, and helping us tell our story at every level.
About the Position
The Web Design and Digital Experience Intern will help improve and maintain the websites for Stems and the Neighbors & Friends brands.
This role sits at the intersection of design, storytelling, customer experience, and sales. The intern will help ensure that each website is visually engaging, easy to navigate, mobile-friendly, accessible, and designed to guide visitors toward meaningful actions—including placing an order, requesting a catering proposal, viewing menus, making a reservation, or learning more about our community work.
The ideal candidate understands that a hospitality website should do more than look beautiful. It should answer customer questions, communicate the brand clearly, reduce confusion, generate qualified leads, and make it easy for guests to take the next step.
This position requires creativity, attention to detail, problem-solving skills, and the ability to manage multiple connected brands with distinct audiences.
What You Will Do
● Review existing websites and identify opportunities to improve design, navigation, content, accessibility, and performance.
● Help design and update website pages for Stems and the Neighbors & Friends brands.
● Create consistent layouts that reflect each brand’s individual identity while maintaining a connection across the overall brand family.
● Improve the mobile and desktop experience across all websites.
● Update menus, service descriptions, images, contact information, hours, FAQs, and other website content.
● Build or improve landing pages for catering, private events, restaurant buyouts, seasonal campaigns, and community programming.
● Help streamline catering and event inquiry forms to collect complete and useful client information.
● Make it easier for visitors to request proposals, make reservations, place orders, view menus, and contact the appropriate business.
● Collaborate with leadership, sales, social media, catering, and operations teams to gather accurate information and creative assets.
● Translate business needs and customer questions into clear website solutions.
● Organize and optimize photographs, graphics, videos, menus, and other digital assets.
● Assist with basic search engine optimization, including page titles, headings, descriptions, keywords, image names, and alt text.
● Monitor website traffic and visitor behavior using available analytics tools.
● Identify broken links, outdated information, missing pages, and technical issues.
● Test website forms, buttons, links, menus, and booking pathways.
● Help improve website speed, usability, and accessibility.
● Assist with email sign-up forms, lead capture, and connections between websites and approved business platforms.
● Create basic website documentation so the internal team can make routine updates.
● Maintain backups or version records before making significant website changes.
● Participate in weekly meetings and provide updates on completed work, current priorities, and technical needs.
● Stay current on web-design standards, responsive design, accessibility, SEO, and digital customer-experience trends.
What You Should Have
● An interest in web design, user experience, digital marketing, hospitality, entrepreneurship, or e-commerce.
● Working knowledge of website builders or content-management systems such as Squarespace, Wix, WordPress, Webflow, Shopify, Square Online, or similar platforms.
● An understanding of responsive design for desktop, tablet, and mobile devices.
● A strong eye for layout, typography, color, imagery, and visual consistency.
● Basic knowledge of HTML and CSS is preferred but not required.
● An understanding of user experience, website navigation, and conversion-focused design.
● Basic knowledge of SEO, keyword research, Google Analytics, or website reporting tools.
● Familiarity with Canva, Figma, Adobe Creative Cloud, or similar design tools.
● Strong proofreading and attention-to-detail skills.
● The ability to organize information clearly and write or edit basic website copy.
● The ability to manage multiple brands, pages, deadlines, and priorities.
● Strong communication and collaboration skills.
● The ability to receive feedback and revise work accordingly.
● Good judgment when handling website access, customer information, and unpublished business materials.
● A portfolio, school project, personal website, or examples of design work are strongly encouraged.
What You Will Learn
● How to manage digital experiences across multiple connected hospitality brands.
● How web design supports catering sales, reservations, online ordering, and customer service.
● How to create websites that balance strong visual design with clear business objectives.
● How to structure customer pathways and calls to action.
● How to use analytics and customer behavior to improve website decisions.
● How to collaborate with sales, operations, marketing, and leadership teams.
● How growing businesses improve digital systems while actively serving customers.
● How to document website systems so they can be maintained after a project is completed.
Potential Projects
Depending on business priorities, projects may include:
● Improving the Stems catering inquiry and proposal-request experience.
● Developing clearer service pages for corporate catering, brand activations, private events, and grazing experiences.
● Creating or improving private-event and restaurant-buyout pages for Neighbors & Friends.
● Building landing pages for seasonal catering campaigns and special events.
● Improving connections between social media, online ordering, reservations, and catering inquiries.
● Creating a consistent visual relationship across the Stems and Neighbors & Friends websites.
● Conducting a basic website accessibility, SEO, and usability review.
● Creating an internal website-update guide.
Position Details
● Location: Hybrid, with required in-person content capture at our Pasadena and South Pasadena locations, as well as select events throughout Southern California
● Compensation: $18.47 per hour
● Anticipated start date: September 2026
● Hours: Approximately 10–15 hours per week
● Duration: Initial commitment of three to four months, with the potential to develop into a permanent position based on performance and business needs
● Schedule: Flexible scheduling is available; however, some evening and weekend availability will be required to capture restaurant service, community programming, catering experiences, and special events
● Reports to: Therese Edwards, Marketing Director
● Academic credit: May be available in coordination with the intern’s college or university requirements
● Required equipment: Intern must have reliable access to a laptop and smartphone
Our Core Values
● Community is not a marketing strategy but it is how we operate.
● If you can help, you help.
● Collaboration creates more opportunity than competition.
● Hospitality should make people feel seen, welcomed, and cared for.
● We highlight and support local makers, farmers, artisans, and small businesses.
● Creativity must be supported by communication, consistency, and follow-through.
● We take pride in the details while staying flexible enough to solve problems.
● Every team member contributes to the guest experience and the strength of our community.
Equal Opportunity Employer
We value diversity, equity, inclusion, and belonging throughout our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, gender, gender identity or expression, sexual orientation, age, marital status, military or veteran status, disability, or any other protected status.
We encourage people from all backgrounds to apply. You will be welcomed as a member of our team, respected for who you are, and valued for your ideas and contributions.
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LA County Subsidy Eligible Position Information
Subsidy roles require students to have an LA County based address, and be between the ages of 18-24 years old. Once you are placed in a subsidy eligible position you will be required to present the following documents to processed in a Youth Center (AJCC):
NOTE: IF YOU WERE ALREADY PLACED IN A SUBSIDY ELIGIBLE POSITION, YOU WILL NOT BE ABLE TO QUALIFY FOR ANOTHER SUBSIDY ELIGIBLE POSITION UNTIL JULY 1ST, 2027.
Contact Us at internships@la-tech.org