Questpro is partnered with a leading Workers' Compensation carrier in Baton Rouge, Lousiana to find a Workers' Compensations Claims Adjuster.
This is a hybrid role, 4 days in office with 1 day WFH. Flexible schedule and only a 37.5 hour work week.
The company provides excellent training and administrative & leadership support. Low claim count and a cohesive team environment, with generous benefits & PTO.
JOB SUMMARY:
Provides quality investigation and analysis to adjust workers compensation claims to proper conclusion, serves customers by establishing customer relationships and determining/documenting loss; resolving claims while ensuring legal compliance.
ESSENTIAL FUNCTIONS:
· Conducts complete investigation of losses through appropriate techniques including interviews, recorded statements, documentation/date gathering and securing/preserving evidence
· Evaluates liability and damages; identifies subrogation opportunities or suspicious claims
· Develops strategy and negotiates claims to a timely conclusion, properly applying company policies and procedures
· Initiates calls to health care providers following up on causation, treatment plan, medical records and final medicals reports
· Works with injured employees and employers for return to work information, wage information and personnel records
· Gathers records and expert information by contacting and interviewing medical providers and employers
· Coordinates claims by obtaining, providing and exchanging information with any third parties
· Determines need for technical experts and monitors and controls their costs
· Prepares timely, concise reports as required
· Verifies, analyzes and correctly applies coverage
· Ensures timely and accurate reserves
· Responds to inquiries regarding medical payments, bills and fee schedule
· Keeps agents and insurers advised of file status and other matters as required
· Meets with agents, insurers, policyholders, etc. as needed
· Ensures legal compliance by following guidelines, contracts and state and federal insurance regulations
· Testifies at trial on OWC, District court issues
· Coordinates medical cost projection, annuities and Medicare Set Asides with prospective vendors
· Contributes to team effort by accomplishing related results as needed
· Code of Conduct: You will at all times conduct yourself in a professional and ethical manner in or away from the office. You are an extension of the organization and your actions should always reflect positively on the company.
REQUIRED QUALIFICATIONS:
· Excellent computer skills using Microsoft Word, Excel and Outlook
· Good verbal and written communication skills
· Must be able to handle multiple tasks, take initiative and work independently
· Ability to deal effectively and professionally with coworkers, clients, injured workers and vendors that may have highly varies back grounds, including difficult and confrontational people
Apply today or schedule a meeting directly with the Recruiter.
https://calendly.com/questproelder/louisiana-adjuster