Senior Commercial Claims Representative / General Adjuster

Our client, a respected leader in the Property and Casualty insurance industry, is seeking an experienced Senior Commercial Claims Representative / General Adjuster to join their elite claims team. In this role, you will take full ownership of large-scale, complex commercial property losses, business interruption/loss of income claims, and multi-carrier programs. You will be responsible for advanced coverage analysis, on-site structural damage inspections, and authoring comprehensive, defensible reports within a Third-Party Administrator (TPA) and Reinsurance framework.

Key Responsibilities & Duties:

• Complex Loss Adjustment: End-to-end management of large, high-exposure commercial and commercial-residential property claims.
• On-Site Inspections: Frequent travel to loss sites to personally inspect structural damage, evaluate property losses, and accurately document conditions.
• Advanced Coverage Analysis: Review and interpret complex commercial policies, endorsements, and multi-layered reinsurance programs.
• Expert Estimating: Utilize Xactimate to write accurate, highly detailed, and professional repair estimates for large commercial structures.
• Financial Evaluation: Calculate complex business interruption and loss of income exposures.
• Reporting & Compliance: Author detailed, technical reports and maintain immaculate, legally defensible claim documentation in strict accordance with statutory, regulatory, and ethical guidelines.

Mandatory Qualifications (Strictly Enforced):

• Experience: 5+ years of verified experience directly adjusting large, complex commercial and commercial-residential property claims. (General residential or low-level commercial experience does not qualify.)
• Technical Estimating: Expert-level Xactimate proficiency is mandatory — must be able to independently scope and estimate large, complex losses.
• Industry Knowledge: Deep, working knowledge of Third-Party Administrator (TPA) workflows and Reinsurance programs.
• Licensing: Active Resident or Non-Resident Adjuster License, with the ability to quickly obtain reciprocal licensing as required.
• Autonomy: Proven ability to work independently in a self-managed, high-stakes environment.
• Communication & Technology: Elite verbal and written communication skills for executive-level reporting, strong analytical and numerical skills, and expert-level proficiency with Outlook and claims management databases.
• Logistics: Valid driver's license, clean driving record, and active automobile insurance for required field travel.

What Our Client Offers:

• Medical, Dental, and Vision Insurance
• Employer-paid Life Insurance
• 401(k) with Employer Contributions
• Generous Paid Time Off (PTO) & Bereavement Leave
• Training, Licensing, and Tuition Reimbursement Programs
• Work-From-Home / Hybrid Environment with Job Flexibility
• Positive, Team-Oriented Culture with Regular Employee Events
• Employee Referral & Company-Wide Recognition Programs

Interested? Lets chat! Schedule an appointment - https://calendly.com/alisoncalerecruiter/30min

Alison Cale

ACale@questpro.com

970-629-6526