Remote Uninsured Subrogation Collector (Temporary)

Location: 100% Remote

Pay: $20–$23/hour DOE + future commission incentive opportunities

Schedule: Monday–Friday, 9:00 AM–5:30 PM (30-minute paid lunch + 15-minute paid break)

We are seeking an experienced Uninsured Subrogation Collector to join our fast-paced claims team on a temporary basis. This position is ideal for someone with a strong collections background in the insurance industry who is comfortable handling a high-volume workload, negotiating payment arrangements, and communicating professionally with debtors and third parties.

Home Office Requirements

• Personal computer with reliable high-speed internet.
• Printer and shredder available and ready for use.
• Active Microsoft Outlook, Word, and Excel installed on your computer.

Responsibilities

• Collect outstanding uninsured subrogation balances through phone calls, email, and written correspondence.
• Negotiate payment plans and lump-sum settlements with debtors.
• Review claim files to identify key information and determine the appropriate collection strategy.
• Maintain accurate documentation and upload supporting documents into the claims system.
• Manage Outlook email and system diary to ensure timely follow-up on all accounts.
• Contact outside parties to obtain necessary information and documentation.
• Work a high-volume diary, completing a minimum of 40 reminders/tasks per day.
• Maintain detailed notes and provide accurate updates on collection activity.
• Meet productivity and quality expectations in a fast-paced, daily claims environment.

Qualifications

• Minimum 2 years of collections experience in insurance subrogation or a closely related insurance collections role (required).
• Experience negotiating payment plans and lump-sum settlements.
• Strong verbal and written communication skills.
• Excellent time management, organization, and multitasking abilities.
• Comfortable with heavy phone and email communication throughout the day.
• Strong attention to detail with the ability to review documents, identify relevant information, and accurately upload files.
• Proficient with Microsoft Outlook, Word, and Excel.
• Competent typing and computer navigation skills

If you have insurance collections experience, enjoy negotiating resolutions, and thrive in a fast-paced remote environment, we'd love to hear from you!