A property insurance residual market operation seeks an experienced Operations Manager who desires an opportunity to develop their association management and insurance operations skills, oversee the operational functions of a small office and provide general support to the Executive Director, other executive leadership, and Board of Directors. The position is ideal for a candidate with insurance market experience looking to broaden their skill set within a new entity.
Salary range: $65,000-$75,000 (based on experience)
DUTIES & RESPONSIBILITIES
· Responsible for planning and executing events that range from small, off-site board meetings to large educational forums.
· Manages projects and association timelines.
· Work with vendors to manage and update organization’s website and other communications including media involving the FAIR Plan to provide regular tracking and analysis to key business stakeholders.
· Responsible for overall day-to-day administrative functions of the office, i.e. phone, mail, office supplies, etc.
· Work with Executive Director and board to develop annual budget. Track and maintain incoming and outgoing expenses. Issue invoices, event registration fees and receipts as required. Manage and track bank deposits, withdrawals and transfers.
· Create, update, and maintain databases/files.
· Maintain and form new relationships with vendors and periodically assess and improve contracts and service.
· Assist with HR functions including payroll, job postings, insurance, etc.
· Develop general correspondence, reports, agendas, schedules and other documents.
· Design and develop materials, invitations, and online communications. This may include working with outside vendors and stakeholder groups.
· Execute other responsibilities and provide support to the Executive Director and executive leadership as needed.
REQUIRED QUALIFICATIONS
· College degree or equivalent skills and experience. Minimum 3 years work experience required.
· Excellent organizational, multi-tasking and planning skills. Adaptable to steady and busy small office work environment.
· Creative, energetic, and tech-savvy with a high level of attention to detail and organizational skills.
· Demonstrates analytical and problem-solving ability.
· Understanding of basic accounting principles and financial statements. Expertise in QuickBooks or other financial management systems.
· Excellent verbal, written and presentation skills required.
· Excellent diplomatic and interpersonal skills with a steady, calm demeanor, sensitive emotional intelligence, appropriate deference and respect and a pleasant, upbeat approach.
· Demonstrated, positive, "can do", service-oriented approach to interactions.
· Excellent computer skills, including word processing, spreadsheets; excellent knowledge & proficiency of Microsoft Office Suite.
· Demonstrated ability to work with a minimum of supervision, demonstrating initiative and resourcefulness.
· Demonstrated ability to handle sensitive and confidential information discreetly with good judgment.
· Able to meet given deadlines.
· Excellent drafting, editing and proofreading skills.
· Ability to organize and access computer and paper files, records and other paperwork, quickly and efficiently.
· Ability to lift and carry up to 50 pounds
PREFERRED QUALIFICATIONS – Not required, but a plus.
· 3 years insurance industry and/or association experience
· Understanding of web design, web content best practices, and SEO. Ability to use Square Space or other web content management systems to develop, update online content.
· Understanding of social media best practices and content development.
· Demonstrated experience working with all levels of organizations.
· Graphic design knowledge, potentially including knowledge of Adobe (Premier, Photoshop, Illustrator)
· Knowledge of Google Analytics.
SUPERVISORY RESPONSIBILITIES: None
OTHER FACTORS: Occasional overnight travel required
FLSA CATEGORY: Exempt