Transit Pool located in the State of Washington is in need of a long term temporary to handle claimant calls, work with adjusters, and email information:

Schedule:

• Monday through Friday
• 10:00 AM – 3:00 PM
• Part-Time (25 hours per week)

Position Summary:

We are seeking a dependable, detail-oriented Claims Assistant to support our claims team with administrative and customer service responsibilities. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, has strong computer skills, and provides outstanding customer service.

Key Responsibilities:

• Answer incoming phone calls and assist customers professionally and courteously.
• Provide updates and respond to general claim inquiries.
• Enter and maintain accurate information in the claims management system.
• Process and organize claim documentation.
• Communicate with internal team members and external customers to ensure timely claim handling.
• Perform general administrative duties, including filing, scanning, and data entry.
• Maintain confidentiality and accuracy when handling sensitive information.

Qualifications:

• Previous customer service or administrative experience required.
• Insurance or claims experience is a plus but not required.
• Strong computer skills with the ability to quickly learn new software and systems.
• Proficiency in Microsoft Office (Outlook, Word, and Excel).
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Ability to multitask and prioritize work in a fast-paced environment.
• Positive attitude and a team-oriented approach.

What We're Looking For:

• Friendly and professional demeanor.
• Dependable with excellent attendance.
• Self-motivated and eager to learn.
• Strong problem-solving skills and ability to work independently.

If you enjoy helping people, are computer