Workers' Compensation Adjuster

Questpro has partnered with a well-established leader in claims management to find an experienced Workers' Compensation Adjuster handling California claims (License Required). Our preference is someone with experience working for or at a TPA. Our client is redefining how risk is managed and claims are handled, and this role sits at the center of that work — every claim tells a story, and you'll be the voice behind it. This is a remote role, ideally in CA but open to surrounding states as well.

Performance Objectives

• Evaluate claims: Conduct thorough investigations and deliver well-supported claim determinations.
• Administer processes: Manage claims end-to-end in compliance with jurisdictional guidelines and internal protocols.
• Negotiate resolutions: Drive negotiations with claimants, attorneys, and physicians to settle claims cost-effectively.
• Document with precision: Maintain complete, current, and accurate claim files.
• Advocate for stakeholders: Partner with clients, counsel, and medical professionals to reach the best resolution.
• Analyze trends: Identify and report emerging claim trends to improve process and service quality.

Environment & Resources

• Collaborative, innovative team with mentorship and clear professional growth paths.
• Advanced claims management software and tools.
• Reports directly to the Claims Supervisor.

Essential Qualifications

• Bachelor's degree or equivalent experience in insurance or claims management.
• 3+ years of workers' compensation claims adjusting experience.
• Strong analytical skills and sound, data-informed judgment.
• Excellent communication and interpersonal skills — assertive, empathetic, and diplomatic.
• Proficiency with claims management software and Microsoft Office.

Why This Role

• Join a recognized industry leader in risk management services.
• A culture that values diversity, creative thinking, and professional development.
• Broad claim exposure that builds deep risk assessment and negotiation skills.
• On-the-job training designed to accelerate career advancement.