Sr. Workers Compensation Adjuster

As a senior workers’ compensation adjuster you will deliver proactive, high-quality claim outcomes for mid-sized construction, manufacturing, and healthcare businesses—protecting people and businesses while advancing our One Amerisure service model and A (Excellent) A.M. Best rating.

Performance Objectives

• Investigate losses, confirm coverage and compensability, and execute resolution strategies that close complex claims fairly and cost-effectively.
• Establish and maintain accurate reserves that reflect true financial exposure; communicate rationale promptly to insureds and agents.
• Partner with medical providers, injured workers, and policyholders to achieve safe, timely return-to-work outcomes.
• Manage litigated files by directing counsel, attending mediations or hearings as needed, and negotiating settlements that control allocated loss adjustment expense.
• Analyze claim trends with agents and insureds, then implement risk-mitigation and education actions that reduce future losses.
• Mentor less-experienced handlers and contribute to file-quality and portfolio-closing initiatives that meet department goals.

Environment & Resources

You will join a collaborative Claims team supporting national commercial accounts, reporting to Claims leadership. You will use established claims systems, and vendor networks.

Essential Qualifications

• Bachelor’s degree or equivalent experience plus 5+ years handling medium- to high-severity workers’ compensation claims.
• Proven ability to investigate, evaluate damages, set reserves, and resolve claims in multiple jurisdictions.
• Experience managing litigated files and working with defense counsel.
• Strong analytical, negotiation, and relationship-building skills with agents, policyholders, and injured workers.
• Ability to obtain required state licenses; proficiency with Microsoft Office and claims platforms.

Role Selling Points

• Recognized Best and Brightest Company to Work For and Best Place to Work in Insurance.
• Competitive total rewards: base pay, performance incentives, 401(k) with profit sharing, comprehensive benefits, and generous PTO.
• Work with an exclusive network of elite independent agents serving construction, manufacturing, and healthcare.

If you are ready to create exceptional value through superior claims outcomes, apply today and help us transform the insurance experience.