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General Liability Claims Adjuster
Indianapolis, Indiana, United States
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Insurance Carrier located in Indianapolis is in need of a Commercial Auto,Property GL Adjuster

In office Monday through Friday

Temp to possible hire

Possibility of Hybrid after 6 months to 12 months


Position Summary:

 

This position provides key support in the handling of claims across multiple lines of coverage, with a focus on Liability (Commercial Auto, Commercial Property and General Liability). This includes assessing claim coverage, liability, legal and damage issues, and investigating, evaluating, and effectively resolving all assigned claims in a timely manner according to company and regulatory guidelines. Provides a high level of customer service to internal and external business partners.

 

Primary Responsibilities:

  • Review, analyze, and interpret policy conditions, exclusions and endorsements to resolve coverage and liability issues for assigned claims
  • Prepare reservation of rights letters, non-waiver agreements, and coverage disclaimers to address claim coverage issues
  • Review and evaluate claim reserves to ensure that the respective reserve properly reflects the potential exposure
  • Investigate claims to evaluate coverage and legal issues, which may include meeting with Insureds and witnesses, and obtaining statements, records, and other evidentiary materials
  • Provide proper documentation and reporting of investigation and claims handling activities
  • Negotiates, including through mediation, arbitration, or other court-supervised settlement efforts, settles, and resolves claims with claimants, insureds, and their lawyers; provides appropriate claims resolution documents
  • Maintain a working knowledge of regulatory and jurisdictional requirements
  • Provides direction to and management of defense counsel, independent adjusters and other third parties retained to assist in a particular claim
  • Other duties as assigned

 

Qualifications:

  • Minimum of 5 years of experience with the following:
  • Coverage Review – interpreting policies, agreements and disclaimers
  • Claims Investigation – Statements, authorizations, retention of qualified experts and counsel
  • Claims Administration – Reports, review reserves, compliance knowledge of laws and procedures
  • Claims Settlement – Preparation of disclaimer letters, releases, and proof of loss statements; participation in legal court proceedings when necessary
  • Knowledge of coverage, negligence principles, investigation and negotiation techniques
  • Ability to obtain and maintain state adjusting licenses, as needed
  • Must be service-oriented, with the ability to provide prompt, efficient, and effective claims and customer service
  • Ability to communicate clearly and effectively with our customers, claimants, opposing counsel, defense counsel, and members of the public
  • Ability to manage and organize workload of multiple tasks simultaneously
  • Excellent judgement, negotiation, and decision making skills
  • Must be able to travel between different off-site locations or overnight in an expeditious manner
  • Experience in Indiana claims, perfer multi-state


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