Department:                                 Risk Control      

Reports to:                                    Risk Control Manager   

Terms:                                            Temporary 8 Months - Starts in April

Location:                                        Rocklin, CA / Hybrid – 3 days in office / 2 days remote

Salary Range:                                $28.00 – $34.00 per hour

About This Role:

The Temporary Risk Control Support Specialist provides administrative and operational support to the Risk Control Department. This role coordinates digital workflows, manages communications, supports client and broker interactions, and maintains accurate tracking of Risk Control services and follow-ups to ensure continuity of service during a temporary leave.

This position does not perform field work, risk assessments, or safety consulting. The focus is on coordination, documentation, communication, and system support.

Essential Duties and Responsibilities: The essential duties and responsibilities for the position include the items listed below. Other duties and responsibilities may be assigned.

·     Manage the Risk Control (RC) inbox, respond to routine inquiries, and route requests appropriately.

·      Conduct outbound client contact for scheduling, follow-ups, and document requests.

·      Maintain and update RC tracking spreadsheets and internal logs.

·      Upload and organize documents in internal systems (e.g., CompSuite) and shared drives.

·      Track recommendations, follow-ups, and service status to support renewal readiness.

·      Assist with LMS enrollments, training coordination, and basic reporting.

·      Prepare basic reports and summaries for internal use.

·      Answer broker and policyholder questions (non-technical) related to Risk Control services.

·      Provide additional administrative and coordination support to the Risk Control Manager as needed.

·      Structure, organize, and maintain electronic filing system for the RC Department.

Supervisory Responsibilities:

None.

Competencies: To perform the job successfully, an individual will need to demonstrate the competencies listed below.

·      Proficiency with the Microsoft Office suite of products.

·      Working understanding of Learning Management Systems

·      Able to work independently and support a team.

·      Excellent written and verbal communication skills.

·      Effective organizational and time management skills

·      The ability to prioritize work and meet deadlines.

·      Strong attention to detail and accuracy.

·      Willingness to adapt to changing priorities.

·      Understands clients’ and coworkers’ unique characteristics and adapts to them.

·      Strives to continuously build knowledge and skills.

·      Follows policies and procedures and supports the coHmpany’s goals and values.

·      Assesses own strengths and weaknesses

·      Develops positive relationships with coworkers and clients

·      Exceeds ethical standards

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

·      General administrative experience required.

·      Insurance administrative experience preferred (workers’ compensation a plus).

Prior risk control, loss control, safety, or compliance support experience is desirable.